Crisis
cOMMUNI-
CATION
We help companies navigate crises in the best possible way. Our experienced consulting team prepares organizations proactively for potential crises and also supports them in communication during an acute crisis. Afterward, we analyze, learn, and strengthen reputation – turning risks into opportunities for lasting trust.
What we offer
Our Crisis PR Services
Strategic Consulting:
Crisis audits, risk and scenario analyses, stakeholder mapping, crisis prevention, and issue management
Set-up:
Physical and technical infrastructure for crises, crisis communication handbooks and portals, Q&A documents and key messages for potential crises
Acute Crisis Communication:
Ad-hoc crisis consulting, immediate responses to media inquiries, press statements and Q&A documents, digital crisis statements (video, social media), landing pages
Monitoring & Analytics:
Real-time monitoring of media and social media, issue tracking, sentiment analysis, documentation of crisis developments, reporting & lessons learned
Trainings:
Crisis simulations, media training for executives and spokespersons, social media backlash (“shitstorm”) training, workshop: fundamentals of crisis communication
Aftercare & Reputation Building:
Post-crisis reputation analyses, reputation strategies, reputation campaigns, reputation monitoring and reporting
Possible
Crisis Scenarios
Compliance
Fraud, data protection, search, court proceedings, corruption
Human
Epidemic, blackmail, misconduct, health, death, accident
Organization
Layoffs, insolvency, M&A, restructuring, strikes
Product
Supply chain, negative tests, recall, quality, consumer protection
Technology
Cyberattack, data theft, hacker attack, system crash
Environment
Fire, hazardous substances, disasters, terrorism, severe weather
Ask our expert for classic PR, crisis PR and international PR.
Hi, I’m Peter Verclas.
Just write to me. I’ll get back to you as soon as possible.